5 Whys Analysis
“When you truly understand a problem, the answer is already halfway there.”
State the Problem
How It Works
The 5 Whys is a simple but powerful tool for cutting quickly through the outward symptoms of a problem to reveal its underlying causes, so that you can deal with it once and for all.
- Start with a clear problem statement
- Ask "Why?" for the problem and write the answer
- Take that answer and ask "Why?" again
- Continue until you reach the root cause
- Identify countermeasures and solutions